Contact Support
Questions about installing, accessing or using AI Sales Email Analyzer & Deal Coach by SpurIQ, the Chrome extension that reads a Gmail sales thread and tells you exactly where the deal stands. Most queries are answered within one business day.
Most questions are answered within one business day. Access requests are reviewed and approved within 3 to 5 business days.
Many common questions, access wait time, data safety, why the icon is not showing, are answered in the FAQs below.
How to reach us
- 1The email you signed in withSo we can find your access request and account.
- 2What you need help withAccess request, install, sign-in, or how the analysis works.
- 3Which step you are onIf you are stuck installing, tell us where it stops.
- 4A screenshot, if you canA picture of what you are seeing speeds things up.
We read every message. The fastest resolutions come with the sign-in email and a screenshot attached.
Install and get access
The extension is currently rolling out by request. Once you are approved there is no separate onboarding flow and nothing to configure.
Open the listing and request access
Add it to Chrome
Once you are approved, click the blue “Add to Chrome” button on the listing page.
Confirm the permissions
Review the permissions popup and click “Add extension” to confirm.
Pin it for quick access
Click the puzzle-piece icon in Chrome toolbar and pin SpurIQ so it is one click away.
Sign in from Gmail
Open Gmail, click the SpurIQ icon, and sign in to authorize it.
Open a thread and click Analyze
That is it. No setup, no credit card, you are straight into the analysis.
Common questions
You can resolve most issues here in under a minute.
We are rolling the extension out by request while we scale up. Most requests are approved within 3 to 5 business days. If it has been longer, email support@spuriq.ai and we will look into it.
The extension is CASA verified (Google Cloud Application Security Assessment). It reads the thread you have open when you click Analyze, and it never sends an email on your behalf. Every follow-up draft stays in your outbox until you review and send it yourself.
No. There is no credit card and no separate plan to sign up for to use the extension itself.
No, this extension is the Gmail email analyzer, one surface of SpurIQ Spur Convert workflows. Building qualified pipeline (Spur Create) and the rest of deal progression and account growth (Spur Convert) are workflows our team configures and manages for revenue teams around how they actually sell. To see the broader platform, visit spuriq.ai.
Gmail, inside Chrome. That is the only surface this extension supports today.
Click the puzzle-piece icon in Chrome toolbar and pin SpurIQ, then refresh your Gmail tab. If the Analyze button still is not responding, sign out from the extension menu and sign back in.
Right-click the SpurIQ icon in your Chrome toolbar (or open the puzzle-piece menu) and choose “Remove from Chrome.” That fully revokes its access to your Gmail account.